In April, Skyfii and Brickfields Consulting, released the first edition of the COVID-19 Business Impact Tracker report for the retail property industry. The report included survey results from over 800 Australian shoppers, and uncovered the key impacts of COVID-19 on shopper confidence, sentiment, and spending habits. 

Now, in the second edition of the report, we’ve compared new results from those respondents to understand how shopper confidence and behaviors have changed between April and May. 

While the overall outlook is looking positive for retail centers, the report also sheds light on some key areas shopping centers should continue to address. 

For example, while COVID-19 health statistics are improving:

  • The fear of contracting COVID-19 is increasing as a factor discouraging shopper visitation
  • Risk of being exposed to unfavorable shopping behaviors, (e.g., non-compliant behaviors) has increased (up 5%)

These statistics provide further evidence that shoppers expect properties to actively ensure social distancing compliance if they are to return to typical shopping behaviors.

You can read the full report by downloading it below. 

Want to Stay in Control of COVID-19? 

OccupancyNow™: Manage Live Occupancy and Social Distancing
Skyfii’s OccupancyNow™ is an automated occupancy and social distancing management toolkit, designed to help businesses maintain safe and COVID-19 compliant venues. Click here to learn more and to get a free demo.

Subscribe to Monthly Updates
Skyfii and Brickfields Consulting will be releasing monthly updates to the COVID-19 Business Impact Tracker reports to understand the latest perceptions and track the recovery process. Subscribing to our newsletter is the easiest way to stay on top of the changing situation.

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