Hospitality Venues: Improve Your Satisfaction Score With Technology And Data

Hotel satisfaction blog

The best way to provide an exceptional guest experience is to start with the core principle—understand your guest. You must deliver a high quality, high-touch, and efficient experience guests are now used to from the ecommerce industry. In addition, the J.D. Power 2020 North America Hotel Guest Satisfaction Index (NAGSI) study found that hospitality venues that prioritize […]